About
For me, product management isn't just a career.
It's how I think.
I'm a product leader who turns messy, operationally complex problems into simple, useful products. I spent ten years at Veeqo — the ecommerce platform acquired by Amazon — rising from the support desk to Senior Product Manager, building for real sellers, warehouse teams and operational customers across shipping, fulfilment and warehouse operations. Today I'm on a planned career break, building products of my own.
My route into product ran through the front line: I joined Veeqo in support, was leading the team within 14 months, and converted deep knowledge of user pain points into a product role. I'm hands-on with SQL, APIs and AWS — a technical foundation that lets me bridge the gap between customers, design and software engineering — and an early adopter of AI in product management: AI-assisted discovery, prototyping and automation are part of how I work every day.
Above all, I'm a builder. I don't just talk about ideas — I build things: RelicRoute, Drama Knights, the Sutton Hall AI Booking Platform, and this website itself. From mobile apps and AI-powered booking systems to community organisations and theatre productions, I'm based in Swansea and always making something.
Marc Kent
Product Manager & Builder
My Approach
Great products don't begin with technology.
They begin with understanding people.
From enterprise software at Amazon to local community projects, my approach is always the same:
- Understand the problem.
- Talk to customers.
- Prototype quickly.
- Measure everything.
- Iterate relentlessly.
Technology changes. Great product thinking doesn't.
What I Believe
“I build products that solve real problems.”
I'm not simply a Product Manager but a product builder — someone who enjoys taking ideas from concept through to launch and continuous improvement.